Privacy Policy

01The short version

Omni is a personal AI assistant. You can chat with it, send it text, and — only if you choose to — connect it to other accounts and tools so it can help you across your apps.

Here is the plain-language summary. The rest of this policy expands on each point:

• We collect only what we need to run Omni for you.
• When you connect an account, we access only the data that account grants — and only to do what you asked.
• We never sell your personal information.
• We do not use your private messages or connected-account content to train foundation models without your explicit opt-in.
• You can disconnect any integration and delete your data at any time.

02Information we collect

Account Information

• Name
• Email address
• Profile photo (if provided)
• Authentication identifiers
• Billing information (for paid plans)
• Communication preferences

Content You Provide

Your messages, prompts, chats, uploaded files, images, audio, documents, notes, and the responses Omni generates for you.

Connected-Account Data

When you link a third-party service (for example a messaging, email, calendar, storage, social, or productivity platform), Omni accesses the specific data that service authorizes through its official permissions — for example messages, contacts, calendar events, or files you ask Omni to work with. We request the narrowest access needed for the features you enable.

Technical Information

Device type, browser, operating system, app version, IP address, language, time zone, crash reports, and diagnostic logs used to keep Omni reliable and secure.

Usage Information

Features used, actions taken in the app, and aggregate metrics that help us understand what is working and fix what is not.

03Connectors, integrations & the Model Context Protocol

Omni can connect to third-party platforms through official integrations, connectors, and the Model Context Protocol (MCP). These connections are always optional and always initiated by you.

How connections work

• You authorize each connection explicitly, through the provider's own secure sign-in and permission screen.
• Omni accesses only the scopes you approve, and only when needed to perform a task you requested.
• Access tokens are stored encrypted. We never see or store your third-party passwords.
• You can review and revoke any connection at any time, from within Omni or from the provider's account settings.
• When you disconnect a service, Omni stops accessing it and deletes the associated access tokens.

How we use connected-account data

Data obtained through a connected platform is used solely to provide the features you asked for — such as reading a message so Omni can summarize it, or drafting a reply you requested. We do not use this data for advertising, we do not sell it, and we do not share it with unrelated third parties.

Where a platform's developer policies impose specific limits on how their data may be used, stored, or retained, we honor those limits in addition to this policy.

04How AI processes your content

To answer you and complete tasks, Omni uses large language models and related AI systems. The content required to fulfill your request is processed to generate a response or perform the action you asked for.

Some requests are handled by trusted third-party model providers. When that happens, only the information necessary to complete your request is sent, under agreements that restrict the provider from using it for their own purposes.

Model training

We do not use your private messages, connected-account data, or uploaded files to train foundation models unless you explicitly opt in. You can change this choice at any time in your settings.

05How we use information

We use the information described above to:

• Provide, operate, and personalize Omni
• Complete the tasks and requests you make
• Authenticate you and keep your account secure
• Prevent fraud, abuse, and security incidents
• Provide customer support
• Process payments for paid plans
• Diagnose problems and improve reliability
• Comply with legal obligations

We do not use your information for purposes that are incompatible with the reasons it was collected, and we do not sell it.

06Legal bases for processing

For individuals in the European Economic Area, United Kingdom, and Switzerland, we rely on the following legal bases under the GDPR:

• Consent — for optional integrations, marketing, and any model-training opt-in
• Contract — to provide the Services you sign up for
• Legitimate interests — to secure, maintain, and improve Omni
• Legal obligation — to comply with applicable law

Where we rely on consent, you may withdraw it at any time without affecting processing that already took place.

07How we share information

We share information only in these limited situations:

• With service providers who host, secure, and operate Omni on our behalf, under confidentiality obligations
• With AI model providers, limited to what is needed to fulfill your request
• With a third-party platform you connected, to carry out the action you requested on it
• To comply with the law or a valid legal request
• To protect the rights, safety, and security of our users and Omni
• In a merger or acquisition, subject to the protections of this policy

We never sell your personal information, and we do not share it for cross-context behavioral advertising.

08Deleting your data

You are always in control of your data. You can:

• Delete individual chats, files, or connected accounts from within Omni
• Disconnect any integration, which removes its stored access tokens immediately
• Delete your entire account from Settings, which erases your personal data
• Email privacy@omni.ai to request deletion, and we will complete it within 30 days

When you disconnect a third-party platform, we delete the data and tokens associated with that connection, except where we are required to retain limited records by law. To remove Omni's access from the platform side, you can also revoke it in that provider's own app or account settings.

09Data retention

We keep your information only as long as your account is active or as needed to provide Omni, comply with legal obligations, resolve disputes, and enforce our agreements.

Connected-account content is retained only as long as needed to deliver the feature you enabled, and is deleted when you disconnect the integration or delete your account.

10Security

We protect your information with encryption in transit and at rest, access controls, least-privilege token storage, monitoring, and regular security reviews.

No system is perfectly secure, but we work continuously to safeguard your data and to notify you and regulators if a breach ever requires it.

11Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, export, restrict, or object to the processing of your personal information, and to withdraw consent.

United States (including California)

U.S. residents, including California residents under the CCPA/CPRA, may request access to, correction of, and deletion of their personal information, and may opt out of any sale or sharing — though we do not sell or share personal information for advertising. We will not discriminate against you for exercising these rights.

Europe, UK & Switzerland

You may exercise your GDPR rights and lodge a complaint with your local supervisory authority. To exercise any right, contact privacy@omni.ai. We may need to verify your identity before responding.

12International data transfers

Omni is operated from the United States, and your information may be processed there and in other countries where we or our service providers operate.

Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect information transferred across borders.

13Children's privacy

Omni is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

14Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through Omni or by email before they take effect.